The major change in the latest release, as already blogged about, is the Report Group Access Restriction. There are a couple of other changes worth mentioning as well, however:
1. Alerts on Custom Incident Types: Following up to our immediately successful and well used Custom Incident Types, we added the ability to alert on those incident types when setting up automated emails. You will now see this in the Alerts section of the Settings area (Admins only, of course).
2. Incident Breakdown Chart: In general we hear a lot that Pie Charts are Bad. But, in this case we could not resist and truly feel that they are a great upgrade over the previous bar chart. To illustrate the point, consider the following (fake data from 3CIS):
We feel that this chart gives us the most immediate impact of determining what we need to work on.