Wired magazine has an article out examining the perception of near misses (or close calls) and investigates if they are “Near Disasters” or “Lucky Breaks”.
Essentially, they argue that we should look at them as a failure, not a success, as they are leading indicators of incidents. Citing the Process Improvement Institute, across many industries there are between 50 and 100 near misses recorded per serious incident, and about 10,000 smaller errors occur during that time.
With Incident Check, we have been focusing on that for years. We provide the necessary tools to track near misses and provide roll-up statistics to show how many near misses are being recorded.